A .3GPP file is a multimedia file that is associated with 3rd Generation Partnership Project. The 3GPP file format is based on the MPEG-4 standard, and as the 3GPP file occupies less disk space, saves bandwidth and data usage, the file is used to transfer the multimedia file between the 3G mobile devices. The file is transferred between the mobile devices using the Multimedia Messaging Service (MMS) and the Multimedia Broadcast Multicast Services (MBMS). The 3GPP file that is transferred to the mobile device can be opened on the device without using any special application. Also the file can be opened on a PC using QuickTime media player, VLC media player, the file opening program called the Open Freely program.
Below you will find an index of software programs that can be used to open 3GPP files divided into 4 categories according to system platform supported. Files with 3GPP suffix can be copied to any mobile device or system platform, but it may not be possible to open them properly on target system.
There can be multiple causes why you have problems with opening 3GPP files on given system. Fortunately, most common problems with 3GPP files can be solved without in-depth IT knowledge, and most importantly, in a matter of minutes. The list below will guide you through the process of addressing the encountered problem.
The most common reason for such problems is the lack of proper applications that supports 3GPP files installed on the system. The most obvious solution is to download and install Microsoft Windows Video or one to the listed programs: QuickTime Player, PowerDVD, Adobe Flash Professional. The full list of programs grouped by operating systems can be found above. The safest method of downloading Microsoft Windows Video installed is by going to developer’s website () and downloading the software using provided links.
If the problems with opening 3GPP files still occur even after installing Microsoft Windows Video, it is possible that you have an outdated version of the software. Check the developer’s website whether a newer version of Microsoft Windows Video is available. It may also happen that software creators by updating their applications add compatibility with other, newer file formats. This can be one of the causes why 3GPP files are not compatible with Microsoft Windows Video. The most recent version of Microsoft Windows Video is backward compatible and can handle file formats supported by older versions of the software.
If you have the latest version of Microsoft Windows Video installed and the problem persists, select it as the default program to be used to manage 3GPP on your device. The next step should pose no problems. The procedure is straightforward and largely system-independent
Change the default application in Windows
Change the default application in Mac OS
Should the problem still occur after following steps 1-3, check if the 3GPP file is valid. Being unable to access the file can be related to various issues.
If the 3GPP is indeed infected, it is possible that the malware is blocking it from opening. Immediately scan the file using an antivirus tool or scan the whole system to ensure the whole system is safe. If the 3GPP file is indeed infected follow the instructions below.
If you obtained the problematic 3GPP file from a third party, ask them to supply you with another copy. The file might have been copied erroneously and the data lost integrity, which precludes from accessing the file. It could happen the the download process of file with 3GPP extension was interrupted and the file data is defective. Download the file again from the same source.
There is a possibility that the file in question can only be accessed by users with sufficient system privileges. Log in using an administrative account and see If this solves the problem.
The operating systems may note enough free resources to run the application that support 3GPP files. Close all running programs and try opening the 3GPP file.
Up-to-date system and drivers not only makes your computer more secure, but also may solve problems with 3GPP Media Format file. Outdated drivers or software may have caused the inability to use a peripheral device needed to handle 3GPP files.
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