A .WRF file, also known as the WebEx Recording Format, is a proprietary audio and video recording file created by the WebEx Recorder software. The WRF file stores recording of demonstrations, training, conferences, which can be uploaded on the WebEX sites. Further, the uploaded file streams or the URLs can be shared with multiple users.
The following list contains programs grouped by 2 operating systems that support WRF files. Files with WRF extension, just like any other file formats, can be found on any operating system. The files in question may be transferred to other devices, be it mobile or stationary, yet not all systems may be capable of properly handling such files.
Being unable to open files with WRF extension can be have various origins. Fortunately, most common problems with WRF files can be solved without in-depth IT knowledge, and most importantly, in a matter of minutes. The following is a list of guidelines that will help you identify and solve file-related problems.
The most common reason for such problems is the lack of proper applications that supports WRF files installed on the system. The solution is straightforward, just download and install WebEx Player. On the top of the page a list that contains all programs grouped based on operating systems supported can be found. The safest method of downloading WebEx Player installed is by going to developer’s website (Cisco Systems, Inc.) and downloading the software using provided links.
You still cannot access WRF files although WebEx Player is installed on your system? Make sure that the software is up to date. It may also happen that software creators by updating their applications add compatibility with other, newer file formats. This can be one of the causes why WRF files are not compatible with WebEx Player. All of the file formats that were handled just fine by the previous versions of given program should be also possible to open using WebEx Player.
If the issue has not been solved in the previous step, you should associate WRF files with latest version of WebEx Player you have installed on your device. The next step should pose no problems. The procedure is straightforward and largely system-independent
Selecting the first-choice application in Windows
Selecting the first-choice application in Mac OS
If you followed the instructions form the previous steps yet the issue is still not solved, you should verify the WRF file in question. Problems with opening the file may arise due to various reasons.
If the WRF is indeed infected, it is possible that the malware is blocking it from opening. Scan the WRF file as well as your computer for malware or viruses. If the WRF file is indeed infected follow the instructions below.
Did you receive the WRF file in question from a different person? Ask him/her to send it one more time. The file might have been copied erroneously and the data lost integrity, which precludes from accessing the file. If the WRF file has been downloaded from the internet only partially, try to redownload it.
Sometimes in order to access files user need to have administrative privileges. Switch to an account that has required privileges and try opening the WebEx Recording file again.
If the system is under havy load, it may not be able to handle the program that you use to open files with WRF extension. In this case close the other applications.
Regularly updated system, drivers, and programs keep your computer secure. This may also prevent problems with WebEx Recording files. It may be the case that the WRF files work properly with updated software that addresses some system bugs.
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